{"id":34,"date":"2025-03-18T22:43:30","date_gmt":"2025-03-18T21:43:30","guid":{"rendered":"https:\/\/fomenthy.kursopro.com\/?page_id=34"},"modified":"2026-04-04T16:26:02","modified_gmt":"2026-04-04T22:26:02","slug":"dudas","status":"publish","type":"page","link":"https:\/\/fomenthy.com\/dudas\/","title":{"rendered":"Dudas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"34\" class=\"elementor elementor-34\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1767420 e-flex e-con-boxed e-con e-parent\" data-id=\"1767420\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;wave-brush&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 283.5 27.8\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M283.5,9.7c0,0-7.3,4.3-14,4.6c-6.8,0.3-12.6,0-20.9-1.5c-11.3-2-33.1-10.1-44.7-5.7\ts-12.1,4.6-18,7.4c-6.6,3.2-20,9.6-36.6,9.3C131.6,23.5,99.5,7.2,86.3,8c-1.4,0.1-6.6,0.8-10.5,2c-3.8,1.2-9.4,3.8-17,4.7\tc-3.2,0.4-8.3,1.1-14.2,0.9c-1.5-0.1-6.3-0.4-12-1.6c-5.7-1.2-11-3.1-15.8-3.7C6.5,9.2,0,10.8,0,10.8V0h283.5V9.7z M260.8,11.3\tc-0.7-1-2-0.4-4.3-0.4c-2.3,0-6.1-1.2-5.8-1.1c0.3,0.1,3.1,1.5,6,1.9C259.7,12.2,261.4,12.3,260.8,11.3z M242.4,8.6\tc0,0-2.4-0.2-5.6-0.9c-3.2-0.8-10.3-2.8-15.1-3.5c-8.2-1.1-15.8,0-15.1,0.1c0.8,0.1,9.6-0.6,17.6,1.1c3.3,0.7,9.3,2.2,12.4,2.7\tC239.9,8.7,242.4,8.6,242.4,8.6z M185.2,8.5c1.7-0.7-13.3,4.7-18.5,6.1c-2.1,0.6-6.2,1.6-10,2c-3.9,0.4-8.9,0.4-8.8,0.5\tc0,0.2,5.8,0.8,11.2,0c5.4-0.8,5.2-1.1,7.6-1.6C170.5,14.7,183.5,9.2,185.2,8.5z M199.1,6.9c0.2,0-0.8-0.4-4.8,1.1\tc-4,1.5-6.7,3.5-6.9,3.7c-0.2,0.1,3.5-1.8,6.6-3C197,7.5,199,6.9,199.1,6.9z 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d=\"M269.6,18c-0.1-0.1-4.6,0.3-7.2,0c-7.3-0.7-17-3.2-16.6-2.9c0.4,0.3,13.7,3.1,17,3.3\tC267.7,18.8,269.7,18,269.6,18z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M227.4,9.8c-0.2-0.1-4.5-1-9.5-1.2c-5-0.2-12.7,0.6-12.3,0.5c0.3-0.1,5.9-1.8,13.3-1.2\tS227.6,9.9,227.4,9.8z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M204.5,13.4c-0.1-0.1,2-1,3.2-1.1c1.2-0.1,2,0,2,0.3c0,0.3-0.1,0.5-1.6,0.4\tC206.4,12.9,204.6,13.5,204.5,13.4z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M201,10.6c0-0.1-4.4,1.2-6.3,2.2c-1.9,0.9-6.2,3.1-6.1,3.1c0.1,0.1,4.2-1.6,6.3-2.6\tS201,10.7,201,10.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M154.5,26.7c-0.1-0.1-4.6,0.3-7.2,0c-7.3-0.7-17-3.2-16.6-2.9c0.4,0.3,13.7,3.1,17,3.3\tC152.6,27.5,154.6,26.8,154.5,26.7z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M41.9,19.3c0,0,1.2-0.3,2.9-0.1c1.7,0.2,5.8,0.9,8.2,0.7c4.2-0.4,7.4-2.7,7-2.6\tc-0.4,0-4.3,2.2-8.6,1.9c-1.8-0.1-5.1-0.5-6.7-0.4S41.9,19.3,41.9,19.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M75.5,12.6c0.2,0.1,2-0.8,4.3-1.1c2.3-0.2,2.1-0.3,2.1-0.5c0-0.1-1.8-0.4-3.4,0\tC76.9,11.5,75.3,12.5,75.5,12.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4e8c90 e-con-full e-flex e-con e-child\" data-id=\"a4e8c90\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adba7e3 elementor-widget elementor-widget-heading\" data-id=\"adba7e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Dudas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8226531 elementor-widget elementor-widget-heading\" data-id=\"8226531\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Consulta las respuestas a las dudas m\u00e1s comunes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2d5aaa e-flex e-con-boxed e-con e-parent\" data-id=\"f2d5aaa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59ae05b e-con-full e-flex e-con e-child\" data-id=\"59ae05b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-605a7c1 elementor-widget elementor-widget-icon-box\" data-id=\"605a7c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPreguntas Frecuentes\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tExplica que las preguntas frecuentes permiten resolver dudas comunes de forma r\u00e1pida, ayudan al usuario a tomar decisiones con mayor confianza y evitan confusiones antes de comenzar el curso.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-252f1263 e-flex e-con-boxed e-con e-parent\" data-id=\"252f1263\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddfba90 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"ddfba90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2321\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo veo mi cuenta en la plataforma?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2321\"><p><span style=\"font-weight: 400;\">Al realizar tu compra, el sistema crea autom\u00e1ticamente tu cuenta de estudiante.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Inicia sesi\u00f3n con los datos con los que te registraste.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Una vez dentro, ver\u00e1s tu <\/span><b>panel de estudiante<\/b><span style=\"font-weight: 400;\">, donde podr\u00e1s acceder a:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tus cursos comprados<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tus certificados<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tus m\u00e9todos de pago y facturas<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2322\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2322\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo puedo actualizar mis datos?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2322\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2322\"><ol><li><p><span style=\"font-weight: 400;\">Desde tu <\/span><b>panel de estudiante<\/b><span style=\"font-weight: 400;\">, entra en <\/span><b>Ajustes \u2192 Perfil<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Ah\u00ed podr\u00e1s cambiar:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nombre y apellidos<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u00famero de tel\u00e9fono<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">El nombre que se mostrar\u00e1 en tus certificados<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li><\/ul><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2323\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2323\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo cambio mi contrase\u00f1a?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2323\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2323\"><p><span style=\"font-weight: 400;\">Desde tu <\/span><b>panel de estudiante<\/b><span style=\"font-weight: 400;\">, entra en <\/span><b>Ajustes \u2192 Contrase\u00f1a<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Ingresa tu contrase\u00f1a actual<\/span><\/li><li><span style=\"font-weight: 400;\">Escribe tu nueva contrase\u00f1a<\/span><\/li><li><span style=\"font-size: 18px; font-weight: 400;\">Conf\u00edrmala<\/span><\/li><\/ul><p data-start=\"1095\" data-end=\"1243\"><span style=\"font-weight: 400;\">Haz clic en <\/span><b>Restablecer contrase\u00f1a<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"><strong> Listo,<\/strong>\u00a0tu contrase\u00f1a quedar\u00e1 actualizada.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2324\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2324\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo activo o desactivo las notificaciones por correo de la web ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2324\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2324\"><p><span style=\"font-weight: 400;\">Desde tu <\/span><b>panel de estudiante<\/b><span style=\"font-weight: 400;\">, entra en <\/span><b>Ajustes \u2192 Notificaciones<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Ah\u00ed ver\u00e1s tus <\/span><b>preferencias de notificaci\u00f3n por correo electr\u00f3nico<\/b><span style=\"font-weight: 400;\">:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Activa o desactiva todas marcando la casilla principal<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">O bien activa\/desactiva solo las que quieras.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2325\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2325\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfD\u00f3nde descargo mi certificado?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2325\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2325\"><p><span style=\"font-weight: 400;\">Desde tu <\/span><b>panel de estudiante \u2192 Mis cursos inscritos<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> En el curso finalizado y haz clic en <\/span><b>Descargar certificado<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2326\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2326\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo cambio el nombre de un certificado ya generado?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2326\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2326\"><p><span style=\"font-weight: 400;\">Desde tu <\/span><b>panel de estudiante<\/b><span style=\"font-weight: 400;\">, entra en <\/span><b>Ajustes \u2192 Perfil<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cambia tu nombre y apellidos<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Selecciona en <\/span><b>\u201cNombre en certificado\u201d<\/b><span style=\"font-weight: 400;\"> c\u00f3mo quieres que aparezca\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guarda los cambios<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Luego ve a la pagina de <b style=\"font-style: inherit;\">Cursos<\/b><span style=\"font-weight: 400;\">, entra en el curso finalizado y haz clic en <\/span><b style=\"font-style: inherit;\">Ver certificado<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><\/ol><p data-start=\"358\" data-end=\"438\">Se generar\u00e1 una <strong data-start=\"374\" data-end=\"409\">nueva versi\u00f3n de tu certificado<\/strong> con el nombre actualizado.<\/p><p data-start=\"358\" data-end=\"438\">\u26a0\ufe0f <strong data-start=\"459\" data-end=\"474\">Importante:<\/strong> Debes seguir estos pasos para que el certificado se regenere con tu nuevo nombre. Si descargas el certificado directamente desde tu <strong data-start=\"607\" data-end=\"630\">panel de estudiante<\/strong>, aparecer\u00e1 la versi\u00f3n <strong data-start=\"653\" data-end=\"665\">anterior<\/strong> con el nombre antiguo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2327\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2327\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfD\u00f3nde veo mis facturas o comprobantes de pago?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2327\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2327\"><p><span style=\"font-weight: 400;\">Tienes dos formas de hacerlo:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Desde la web, entra en <\/span><b>Mi cuenta \u2192 Pedidos<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">O desde tu <\/span><b>panel de estudiante \u2192 Historial de pedidos<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><\/ul><p>Ah\u00ed podr\u00e1s ver el detalle mensual y anual de todas tus compras, adem\u00e1s de descargar los comprobantes o facturas de cada pedido.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2328\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2328\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo contacto a mi instructor o hago una pregunta?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2328\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2328\"><p><span style=\"font-weight: 400;\">Desde tu <\/span><b>panel de estudiante<\/b><span style=\"font-weight: 400;\">, entra en el curso donde est\u00e9s matriculado.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Si el instructor activ\u00f3 la secci\u00f3n de preguntas, ver\u00e1s el bot\u00f3n <\/span><b>Preguntas<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Haz tu pregunta y espera respuesta<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Para revisarlas, entra en tu <\/span><b>panel de estudiante \u2192 Pregunta tus dudas<\/b><span style=\"font-weight: 400;\">, donde ver\u00e1s todas las preguntas que has realizado en tus cursos y las respuestas de tus instructores<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2329\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2329\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo solicito soporte o ayuda?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2329\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2329\"><p><span style=\"font-weight: 400;\">Si no encuentras la respuesta en esta secci\u00f3n, dir\u00edgete a la p\u00e1gina de <\/span><a href=\"\/contacto\/\" target=\"_blank\" rel=\"noopener\"><b>Contacto<\/b><\/a><span style=\"font-weight: 400;\"> y env\u00edanos un mensaje.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo veo mi cuenta en la plataforma?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Al realizar tu compra, el sistema crea autom\\u00e1ticamente tu cuenta de estudiante.<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><span style=\\\"font-weight: 400;\\\"> Inicia sesi\\u00f3n con los datos con los que te registraste.<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><span style=\\\"font-weight: 400;\\\"> Una vez dentro, ver\\u00e1s tu <\\\/span><b>panel de estudiante<\\\/b><span style=\\\"font-weight: 400;\\\">, donde podr\\u00e1s acceder a:<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Tus cursos comprados<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Tus certificados<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Tus m\\u00e9todos de pago y facturas<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo puedo actualizar mis datos?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol><li><p><span style=\\\"font-weight: 400;\\\">Desde tu <\\\/span><b>panel de estudiante<\\\/b><span style=\\\"font-weight: 400;\\\">, entra en <\\\/span><b>Ajustes \\u2192 Perfil<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><span style=\\\"font-weight: 400;\\\"> Ah\\u00ed podr\\u00e1s cambiar:<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Nombre y apellidos<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">N\\u00famero de tel\\u00e9fono<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">El nombre que se mostrar\\u00e1 en tus certificados<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><\\\/li><\\\/ul><\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo cambio mi contrase\\u00f1a?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Desde tu <\\\/span><b>panel de estudiante<\\\/b><span style=\\\"font-weight: 400;\\\">, entra en <\\\/span><b>Ajustes \\u2192 Contrase\\u00f1a<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/p><ul><li><span style=\\\"font-weight: 400;\\\">Ingresa tu contrase\\u00f1a actual<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Escribe tu nueva contrase\\u00f1a<\\\/span><\\\/li><li><span style=\\\"font-size: 18px; font-weight: 400;\\\">Conf\\u00edrmala<\\\/span><\\\/li><\\\/ul><p data-start=\\\"1095\\\" data-end=\\\"1243\\\"><span style=\\\"font-weight: 400;\\\">Haz clic en <\\\/span><b>Restablecer contrase\\u00f1a<\\\/b><b><br \\\/><\\\/b><span style=\\\"font-weight: 400;\\\"><strong> Listo,<\\\/strong>\\u00a0tu contrase\\u00f1a quedar\\u00e1 actualizada.<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo activo o desactivo las notificaciones por correo de la web ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Desde tu <\\\/span><b>panel de estudiante<\\\/b><span style=\\\"font-weight: 400;\\\">, entra en <\\\/span><b>Ajustes \\u2192 Notificaciones<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><span style=\\\"font-weight: 400;\\\"> Ah\\u00ed ver\\u00e1s tus <\\\/span><b>preferencias de notificaci\\u00f3n por correo electr\\u00f3nico<\\\/b><span style=\\\"font-weight: 400;\\\">:<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Activa o desactiva todas marcando la casilla principal<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">O bien activa\\\/desactiva solo las que quieras.<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfD\\u00f3nde descargo mi certificado?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Desde tu <\\\/span><b>panel de estudiante \\u2192 Mis cursos inscritos<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><span style=\\\"font-weight: 400;\\\"> En el curso finalizado y haz clic en <\\\/span><b>Descargar certificado<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo cambio el nombre de un certificado ya generado?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Desde tu <\\\/span><b>panel de estudiante<\\\/b><span style=\\\"font-weight: 400;\\\">, entra en <\\\/span><b>Ajustes \\u2192 Perfil<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/p><ol><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Cambia tu nombre y apellidos<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Selecciona en <\\\/span><b>\\u201cNombre en certificado\\u201d<\\\/b><span style=\\\"font-weight: 400;\\\"> c\\u00f3mo quieres que aparezca\\u00a0<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Guarda los cambios<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\">Luego ve a la pagina de <b style=\\\"font-style: inherit;\\\">Cursos<\\\/b><span style=\\\"font-weight: 400;\\\">, entra en el curso finalizado y haz clic en <\\\/span><b style=\\\"font-style: inherit;\\\">Ver certificado<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/li><\\\/ol><p data-start=\\\"358\\\" data-end=\\\"438\\\">Se generar\\u00e1 una <strong data-start=\\\"374\\\" data-end=\\\"409\\\">nueva versi\\u00f3n de tu certificado<\\\/strong> con el nombre actualizado.<\\\/p><p data-start=\\\"358\\\" data-end=\\\"438\\\">\\u26a0\\ufe0f <strong data-start=\\\"459\\\" data-end=\\\"474\\\">Importante:<\\\/strong> Debes seguir estos pasos para que el certificado se regenere con tu nuevo nombre. Si descargas el certificado directamente desde tu <strong data-start=\\\"607\\\" data-end=\\\"630\\\">panel de estudiante<\\\/strong>, aparecer\\u00e1 la versi\\u00f3n <strong data-start=\\\"653\\\" data-end=\\\"665\\\">anterior<\\\/strong> con el nombre antiguo.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfD\\u00f3nde veo mis facturas o comprobantes de pago?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Tienes dos formas de hacerlo:<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Desde la web, entra en <\\\/span><b>Mi cuenta \\u2192 Pedidos<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">O desde tu <\\\/span><b>panel de estudiante \\u2192 Historial de pedidos<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/li><\\\/ul><p>Ah\\u00ed podr\\u00e1s ver el detalle mensual y anual de todas tus compras, adem\\u00e1s de descargar los comprobantes o facturas de cada pedido.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo contacto a mi instructor o hago una pregunta?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Desde tu <\\\/span><b>panel de estudiante<\\\/b><span style=\\\"font-weight: 400;\\\">, entra en el curso donde est\\u00e9s matriculado.<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><span style=\\\"font-weight: 400;\\\"> Si el instructor activ\\u00f3 la secci\\u00f3n de preguntas, ver\\u00e1s el bot\\u00f3n <\\\/span><b>Preguntas<\\\/b><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Haz tu pregunta y espera respuesta<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Para revisarlas, entra en tu <\\\/span><b>panel de estudiante \\u2192 Pregunta tus dudas<\\\/b><span style=\\\"font-weight: 400;\\\">, donde ver\\u00e1s todas las preguntas que has realizado en tus cursos y las respuestas de tus instructores<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo solicito soporte o ayuda?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Si no encuentras la respuesta en esta secci\\u00f3n, dir\\u00edgete a la p\\u00e1gina de <\\\/span><a href=\\\"\\\/contacto\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><b>Contacto<\\\/b><\\\/a><span style=\\\"font-weight: 400;\\\"> y env\\u00edanos un mensaje.<\\\/span><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf7ad3b e-flex e-con-boxed e-con e-parent\" data-id=\"bf7ad3b\" 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256-208S397.4 32 256 32zM128 272c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm128 0c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm128 0c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\u00bfA\u00fan tienes dudas?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSi tienes otra consulta o necesitas m\u00e1s ayuda, haz clic en el bot\u00f3n.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03601f6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"03601f6\" data-element_type=\"widget\" data-e-type=\"widget\" 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